What a few of our customers have to say about ThreatMetrix.
“ThreatMetrix helps us save money by reducing our order processing decision-making and investigation time. It saves us at least a minute on every order because it provides us with non-personally identifiable information we wouldn’t have otherwise. When you process 500 to 1,000 orders a day that adds up.”
– Marcus Eikenberry, Managing Director, Trust Who
“With ThreatMetrix, we can see the bad guys right away. Now we see the true data, true city, true IP, and true ISP. In less than five seconds, we can determine if a user who claims that they are in Boston is actually using an IP in Lagos.”
– Doron Kim, President and Founder, eDating for Free, Inc.
“ThreatMetrix is helping us prevent thousands of bogus domain purchases every month. Not only does this improve our standing with partners, it also saves us money because we’re not on the hook for purchases made using stolen credit cards. As important, we’re finding that the number of attempted illegal purchases actually is going down. Thanks in part to ThreatMetrix, cyber criminals are wising-up to the fact that trying to use compromised devices to shop at Name.com is a waste of their time.”
– Kellie Peterson, Executive Vice President, Name.com
“We never want to issue cash back on a fraudulent purchase but even more important is the need to protect our retail partners. The best way to do this is to prevent fraudsters from registering with Ebates in the first place. ThreatMetrix enables us to provide our retail merchants with an additional layer of protection. We are now catching scammers before they reach retailer websites and reducing incidents of recurring fraud without impacting customers’ online experiences.”
– Kevin H. Johnson, President and CEO, Ebates
“Threat Metrix helps us in three major ways. First, from an overall ROI perspective, we don’t have to eat fraud. Secondly, we are able to take more orders with less friction because we are more accurate in determining who is and who isn’t a fraud threat. Finally, ThreatMetrix enables us to automate our order processing requiring fewer people to manage fraud.”
– Jim Collas, President and CEO, Socialwise
“ThreatMetrix tells us whether we have seen a given device before, whether it has been involved in previous legitimate or fraudulent transactions, and whether we’ve seen multiple accounts opened, or attempted to be opened, using this device. And since implementing ThreatMetrix, we can now stop fraud before it occurs.”
– Vince Martin, CEO, BigCrumbs.com
“Identifying fraudulent domestic and international orders has become much easier and less time-consuming with ThreatMetrix. ThreatMetrix is helping us provide a reliable, expeditious and positive online e-commerce experience to our customers while keeping the bad guys out.”
– Dave Carmany, President, OnlineLabels.com
“Our products – online movies – are all digital and the order process is fully automated. Since ThreatMetrix is a rules-based system, I can assign various scores or create my own rules to determine whether we should accept or reject a particular transaction. ThreatMetrix is used as part of our automated order process when new customers sign up. It scores people on how likely they are to be fraudulent. I don’t really need to do a lot other than view reports during the week to see how many orders were rejected or flagged.”
– Adam Altman, COO, iReel.com
“One of the biggest pluses of the ThreatMetrix Fraud Network is that it is flexible to my business requirements. I don’t have to reengineer my business to the limitations of some technology. I can set rules and transaction scoring specific to certain games and publishers. It gives us the flexibility to respond immediately to potential fraud attacks. Our fraud analyst is able to make changes to the business rules on a real-time basis. There’s no coding or release cycles involved. If our fraud analyst sees an instance of fraud and it appears to be a pattern, then he is able to go into the rules engine, change the scoring, and block further fraudulent transactions in seconds. That’s powerful.”
– Stacy Martin, Director of Customer Support, Offerpal Media
