In their own words. Here’s what just a few of our customers have to say about ThreatMetrix.
“ThreatMetrix helps us save money by reducing our order processing decision-making and investigation time. It saves us at least a minute on every order because it provides us with non-personally identifiable information we wouldn’t have otherwise. When you process 500 to 1,000 orders a day that adds up.”
– Marcus Eikenberry, Managing Director, Trust Who
“With ThreatMetrix, we can see the bad guys right away. Now we see the true data, true city, true IP, and true ISP. In less than five seconds, we can determine if a user who claims that they are in Boston is actually using an IP in Lagos.”
– Doron Kim, President and Founder, eDating for Free, Inc.
“ThreatMetrix is helping us prevent thousands of bogus domain purchases every month. Not only does this improve our standing with partners, it also saves us money because we’re not on the hook for purchases made using stolen credit cards. As important, we’re finding that the number of attempted illegal purchases actually is going down. Thanks in part to ThreatMetrix, cyber criminals are wising-up to the fact that trying to use compromised devices to shop at Name.com is a waste of their time.”
– Kellie Peterson, Executive Vice President, Name.com
“We never want to issue cash back on a fraudulent purchase but even more important is the need to protect our retail partners. The best way to do this is to prevent fraudsters from registering with Ebates in the first place. ThreatMetrix enables us to provide our retail merchants with an additional layer of protection. We are now catching scammers before they reach retailer websites and reducing incidents of recurring fraud without impacting customers’ online experiences.”
– Kevin H. Johnson, President and CEO, Ebates
“Threat Metrix helps us in three major ways. First, from an overall ROI perspective, we don’t have to eat fraud. Secondly, we are able to take more orders with less friction because we are more accurate in determining who is and who isn’t a fraud threat. Finally, ThreatMetrix enables us to automate our order processing requiring fewer people to manage fraud.”
– Jim Collas, President and CEO, Socialwise
“ThreatMetrix tells us whether we have seen a given device before, whether it has been involved in previous legitimate or fraudulent transactions, and whether we’ve seen multiple accounts opened, or attempted to be opened, using this device. And since implementing ThreatMetrix, we can now stop fraud before it occurs.”
– Vince Martin, CEO, BigCrumbs.com
“Identifying fraudulent domestic and international orders has become much easier and less time-consuming with ThreatMetrix. ThreatMetrix is helping us provide a reliable, expeditious and positive online e-commerce experience to our customers while keeping the bad guys out.”
– Dave Carmany, President, OnlineLabels.com
“Our products – online movies – are all digital and the order process is fully automated. Since ThreatMetrix is a rules-based system, I can assign various scores or create my own rules to determine whether we should accept or reject a particular transaction. ThreatMetrix is used as part of our automated order process when new customers sign up. It scores people on how likely they are to be fraudulent. I don’t really need to do a lot other than view reports during the week to see how many orders were rejected or flagged.”
– Adam Altman, COO, iReel.com
“One of the biggest pluses of the ThreatMetrix Fraud Network is that it is flexible to my business requirements. I don’t have to reengineer my business to the limitations of some technology. I can set rules and transaction scoring specific to certain games and publishers. It gives us the flexibility to respond immediately to potential fraud attacks. Our fraud analyst is able to make changes to the business rules on a real-time basis. There’s no coding or release cycles involved. If our fraud analyst sees an instance of fraud and it appears to be a pattern, then he is able to go into the rules engine, change the scoring, and block further fraudulent transactions in seconds. That’s powerful.”
– Stacy Martin, Director of Customer Support, Offerpal Media
“We felt that ThreatMetrix’ browser-side fraud detection and rules-based approach was the strongest and most reliable of all the vendors we reviewed. The benefits are clear. We’re catching and reducing registration spam which translates to a safer and richer user experience for our customers while further automating aspects of our registration.”
– Rich Friedman, Vice President of Software Engineering, myYearbook
“We selected the ThreatMetrix Fraud Network because it not only provides a robust and sophisticated software-as-a-service (SaaS) solution, it is also quick and easy to implement. We also like the intuitive user interface as well as the insightful reporting functions. The ThreatMetrix Fraud Network allows us to quickly identify suspicious behaviors that are in violation of contest rules or terms of service. Voting irregularities or attempts to create multiple, fictitious accounts, are typical examples. The ThreatMetrix Fraud Network also stops fraud and protects the integrity of our brand by detecting instances where a user may be using a bot to simulate user activities. Whenever we see suspicious activity that’s been brought to light by the ThreatMetrix Fraud Network, we notify the users involved, remind them of our terms and conditions and take appropriate follow-on measures as needed.”
– Danny Maco, CEO, Hot Shot Media
“The ThreatMetrix Fraud Network is a key component of our anti-fraud strategy that helps keep our monetization solutions running smoothly. ThreatMetrix enables us to instantly review and analyze transactions based on date, score, status, or any other attributes across their global fraud network. We can also identify new and returning users and see how they are interacting with our system. With increased visibility into transactions, we can spot fraud trends early, save money, block out users we don’t want coming back, and show our publishers and advertisers what we are doing proactively to prevent fraud.”
– Adam Caplan, Vice President Virtual Currency, Adknowledge
“Using the ThreatMetrix Fraud Network, we’ve gained new visibility into attempted unauthorized transactions. The beauty of the ThreatMetrix solution is how carefully the company has thought about each industry’s different fraud requirements. I’m impressed by how easy it is to set up the rules and scoring that is specific to my business. More importantly, I’m able to adjust the scores based on what I’m seeing on a daily basis. I know that there is fraud out there that we haven’t experienced yet and with the ThreatMetrix Fraud Network we are able to stay a step ahead of it.”
– Stephen Baumer, Vice President of Technology, GoPro
