Users of TrustDefender Client (formerly known as TrustDefender Pro) can access our knowledgebase and live support here. Administrators and managers may login to the customer portal below.
Knowledgebase
The ThreatMetrix Knowledgebase contains useful information for our products, including user guides, support documents and how-to articles.
Live Support
Live support allows ThreatMetrix to remotely diagnose and remediate threats on your computer. Please click on the button below to begin a chat session with a ThreatMetrix support specialist. Note: If you are having difficulties connecting, please call us on the below numbers. TrustDefender Client support is available 9am to 5pm, Monday through Friday excluding ThreatMetrix Holidays.
Call Us
USA/Canada: 1-866-292-1755
Australia: 1-800-060-884
New Zealand: 0800 451 456
EMEA: 0-800-014-8968
Email Us
Send mail to: tdcsupport@threatmetrix.com
ThreatMetrix TrustDefender Solutions Administrators and Managers
Access the customer portals below. A valid login is required.
Telephone support for administrators and managers:
+1.408.200.5754 / +1.888.341.9377
